Employee of the Quarter
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2018 Employee of the Year & 1st Quarter - Erika Edwards
Position: Senior Case Manager
BAYS Office Location: Lake City
BAYS is very pleased to recognize Erika Edwards as 2018 Employee of the Year and Employee of the 1st Quarter. Erika has been with BAYS for nearly 4 years and although she is “Circuit 3” she is also an amazing team member to her Circuit 8 colleagues and anyone who reaches out to her. Erika regularly assists other circuits with language barriers, being on the phone with both parties to complete an intake or monthly visit to ensure the client and case manager are both on the same page.
In this quarter Erika received 5 nominations, 4 from her Circuit 8 colleagues and one from a Circuit 3 JPO. All her nominations emphasized how well respected and trusted she is in the community. Being the only person covering Circuit 3 (consisting of 7 Counties) would be daunting for most but not Erika. She is a one woman show in Circuit 3 where she also is regularly over 100% utilization. She regularly attends court in the counties she covers and is on a first name basis with the circuit officials who truly value her feedback and have confidence in her to work with the youth referred to JDAP.
Erika exhibits dedication, compassion, honesty, loyalty and professionalism in all that she does. Although Erika is extremely busy she still helps out to train new staff in Circuit 8 and will ask for help when she needs it. Erika is an exemplary Case Manager and invaluable part of the team.