BAYS Florida, Inc. (BAYS) was founded by William F. Bowman who held the title of Executive Director and President until his retirement in December 2009. Under his direction, BAYS became and remains one of Florida’s largest Department of Juvenile Justice non-residential providers. BAYS is governed by a diverse Board of Directors and has a Senior Leadership Team that imparts many years of juvenile justice, child welfare, and high level management experience.

The BAYS Senior Leadership Team is comprised of:

  • Pam Alvarez, President/Chief Executive Officer
  • Robert Patterson, Chief Operating Officer
  • Heidi Lacy, Director of Human Resources
  • Yvonne Dean, Director of Finance
  • Elvin Martinez, Jr., Director of Community Relations
  • Amanda Boser, Director of Training
  • Adam Cohen, Director of Clinical Services
  • Jennifer Haynes, Director of Diversion Services (South & Central Regions)
  • Owanna Stout, Director of Diversion Services (North & Central Regions)
  • Jesus Guzman, Director of I.T.


Dr. Pam Alvarez serves as President and CEO and joined BAYS in June 2010. Pam earned Bachelor’s and Master’s degrees in Social Work, as well as a Doctorate in Management and Organizational Leadership. Her clinical social work has focused on working with adolescents and families. For the last 25+ years she has worked on the administrative and planning side of social service systems in program development, grant writing, evaluation, and leadership. Pam serves as an adjunct faculty member of at the University of Phoenix. Her research areas of interest include gender-specific services and social work leadership. She currently serves as the  Past President of the Florida Juvenile Justice Association (FJJA), Vice Chair for the Alliance of Nonprofits for Insurance (ANI) Board, and Secretary of the companies of the Nonprofit Insurance Alliance (NAI). Originally from Wisconsin, Pam has lived in Florida since 1995 and is married to a Tampa native. She enjoys going to the beach, kayaking, and supporting the Tampa Bay Rays!

Robert Patterson has served as BAYS Chief Operating Officer since August 2012. He brings 20+ years of professional experience in the fields of juvenile justice and child welfare. Robert started his career in 1994 spending more than 19 years providing regional and national leadership development to staff serving at risk children in juvenile justice programs. He also spent several years providing supervision in child welfare programs. Robert received his Bachelor’s degree from Limestone College in 1994 and his Master’s degree in High and Post-Secondary Education from Argosy University in 2014. He is also a graduate of the 2016 class of Leadership Tampa Bay.  In his spare time, Robert serves as a member of the coaching staff at Steinbrenner High School and serves as the Head JV Football Coach.

Heidi Lacy joined BAYS in October 2018 as the Director of Human Resources.  She received her Bachelor’s degree in Human Services from Florida State University. Heidi brings experience and knowledge working in small and large Social Services organizations. She obtained her Human Resource Certification, SHRM-CP, in 2016, which recognizes her as an expert and leader in the field. In her spare time, Heidi enjoys spending time with family and friends enjoying the outdoors. 

Yvonne Dean joined BAYS in January 2016 as the Director of Finance. She received her Bachelor’s degree in Accounting from American University in Washington, D.C. Yvonne has over 20 years of accounting and finance experience. She has worked in small to large size corporations, as well as, banking, government and non-profit sectors in the Washington D.C. area, New Jersey, and Florida. Yvonne is an avid NASCAR fan and enjoys going to the races, whenever possible.

Elvin Martinez, Jr. joined BAYS in July 2014 as the Director of Community Relations. He brings 25 years of professional experience in the fields of criminal justice, juvenile justice, and public and governmental relations. Elvin currently serves on the Executive Committee of the Florida Juvenile Justice Association (FJJA), Chairs the Circuit 13 Juvenile Justice Advisory Board, is President-Elect of the West Tampa Chamber of Commerce and serves on the St. Joseph Catholic Church Parish Pastoral Council. His advocacy and focus on legislative and policy matters helps BAYS’ play an active role in improving the services that are available to the children and families that we serve.

Amanda Boser joined BAYS in August 2012 as an IDDS Case Manager. In 2014 she was promoted to Director of Training. Amanda earned a Bachelor’s degree in Social Work from St. Cloud University in St. Cloud, Minnesota and is certified as an instructor in CPR/First Aid/AED, Suicide Prevention, ARISE Life Skills, Motivational Interviewing (MI), Community PACT (C-PACT), Protective Action Response (PAR), Moving the Margins, a curriculum for working with LGBT+ adolescents, and Mental Health First Aid instructor. 

Adam Cohen joined BAYS in September 2014 as the Director of Clinical Services. Adam has worked as Florida Department of Juvenile Justice Juvenile Probation Officer, an inpatient therapist in a State Inpatient Psychiatric Program (SIPP), an outpatient therapist, and a clinical assessor. Adam has a Bachelor’s degree in Criminal Justice and a Master’s degree in Social Work from the University of Central Florida. He is also a Licensed Clinical Social Worker and a Qualified Supervisor of licensed clinical interns. Adam and his wife are proud parents of five wonderful children.

Jennifer Haynes joined the BAYS team in June 2015 as a JDAP Consulting Clinician and was promoted to Regional Director of Diversion Services for the North/Central Region in July 2016. Prior to joining BAYS she spent 15 years with the Florida Department of Juvenile Justice. Her roles included Juvenile Probation Officer, Assistant Chief Probation Officer, and Chief Probation Officer. During that time she worked on several major initiatives around juvenile justice reform while overseeing juvenile probation operations. Jennifer has a Bachelor’s degree in English from the University of Florida and a Master’s degree in Criminal Justice from the University of Central Florida.

Owanna Stout joined BAYS Florida as a Senior Case Manager in 2014. She brought with her a wealth of knowledge in the juvenile justice arena, which was honed while working with the Florida Department of Juvenile Justice. At BAYS, she quickly moved up the ranks and within 6 months of being hired, she was promoted to the Supervisor of Circuit 7. Owanna continued to excel within the organization, which was evident when she was named the 2015 Supervisor of the Year. Owanna received a Bachelor’s of Science degree in Social Sciences from her hometown university, the University of the Virgin Islands. She also holds a Master’s of Science degree in Criminal Justice from Nova Southeastern University. Her most recent promotion as the Regional Director of Diversion Services for the North Region will allow her to continue her work in the juvenile justice system that she began in 2007. 

Jesus Guzman joined BAYS Florida in May 2018.  Born and raised in Puerto Rico, Jesus has over 18 years experience in the Information Technology industry.  During his career, he  has directed operations in various technology consulting firms, deploying the  latest technologies and achieving excellent client retention.  In the last  10 years, he labored in a Tampa based non profit organization.  On his free time, he enjoys Florida's outdoors with his family and participating in local 5k events.